Balance Sheet Definition & Examples Assets = Liabilities + Equity
For the bottom 25 percent of banks, we actually saw an initial decrease because they didn’t take the people along. The third element is really about how the barriers to entry have gone down, especially with gen AI. For instance, digitally interacting with your customers and not having just a chatbot, which can drive you insane when you interact with it. It’s really more about providing the right tonality, providing services, and helping your call-center agents. Often, the banks that...